
In the past decades, companies built strong technology competencies. These are still key, though no longer sufficient for successful innovation. People - referring to innovation stakeholders like users, marketing, R&D or sales - are the driving force that makes or breaks an innovation; a new force many companies have little experience handling.
As objectives, needs and personalities of stakeholders are growing in number and diversity, understanding and aligning people has become a complex management task. Users are ever harder to research; marketing struggles to make interpretations of multiple, inconsistent market reports and to translate them into thorough new product requirements; engineers are pressured to find solutions that meet cost goals; managers often lack tools to decide if an idea is worth sponsoring; sales may be hesitant to support new products; and buyers may feel differently about the value of a new product - to the surprise of all.
Companies who manage their innovation stakeholders well have a critical competitive advantage. This practice works with clients to respond to the people challenges of their particular industry, providing expertise and building tools in these domains:
-
innovation demand: focus on research and analysis of behaviors, needs, socio-demographics of buyers, users and consumers
-
innovation supply: focus on organizational behavior and alignment, creativity and decision making for Marketing, R&D, Manufacturing and Sales